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FAQs

Our products brag warranty ranging from 1 year to 2 years. The warranty may either be shop provided or provided by the manufacturer which covers you within the East African region.

To inquire about the current status of your order, simply log in to your account on zuricart.co.ke for complete details of the purchase made or call us on 0712944000 to check.

You can cancel your order by logging into your account or by intimating us over mail or call with your order number.

We rely on trusted logistic partners to deliver your orders at your doorstep. Rare events when your orders are lost or damaged in transit, you are entitled to receive a full refund.

We accept both before delivery and on delivery payment methods. Our means of payment include: M-PESA methods, Cash or Bank to Bank transfer methods.

We do the same day delivery within Nairobi and its outskirts, overnight deliveries to other areas of Kenya far from Nairobi.

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